Returns & Exchanges – ClothingByOwl.com

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Returns & Exchanges

SWIMWEAR:

  • All Sales Final

CLOTHING RETURNS & EXCHANGES:

  • Items must be returned within 21 days of the purchase date.
  • All items must be unworn and unwashed.
  • Refunds must be refunded to the original payment method. If that is unavailable, we will give you online store credit.
  • You are responsible for the return shipping, and all shipping charges are non-refundable.
  • We cover the shipping back to you.
  • Tracking will be provided

RETURN/ EXCHANGE INSTRUCTIONS:

  • Please include a note explaining your return/exchange.
  • Mail to this address:

Clothing By OWL

629 Terminal Way #8

Costa Mesa, CA. 92627

RETURN/EXCHANGE PROCESS:

  • Returns: Once we have received the return, we will process it within 7 days. Your refund will be credit back to the original method of payment used to place the order. If that is unavailable then you will be given store credit. Refunds may take an additional 5-7 days depending on your bank. We will email you at the email your order was placed with notifying you when we process your refund.
  • Exchanges: Once we have received the exchange, we will process it within 7 days and issue out a new package. You'll be notified with your new tracking number.

 

WINE RETURNS:

  • Under California law, it is illegal to return wines once sold, except for defective wines, which may be returned for credit or replacement within 15 days of purchase. 

RETURN INSTRUCTIONS:

  • Please include a note explaining your return/exchange.
  • Mail to this address:

Clothing By OWL

629 Terminal Way

Costa Mesa, CA. 92627

 

 

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